No, your existing account will be automatically available on the Chop\\Sticks app. To log in, click on the “Sign Up” button and enter your registered email address or phone number to receive an OTP. You will then be required to verify and update your profile, and reset your password.

Yes, you can log in using your registered phone number or email. During your first login on the Chop\\Sticks app, you will be required to verify and update your profile, and reset your password.

Yes, you may continue to enjoy your member benefits until 27th June 2026. New Jom K Kakee membership plans and benefits will be introduced after this date, so stay tuned.

Yes, any active (non-expired) Jom K Kakee membership will be automatically transferred to the Chop\\Sticks app.

You can reset your password by clicking the “Forgot Password” button on the login page.

Yes, the Chop\\Sticks app is available on both the App Store and Google Play Store.

You can search for “Chop\\Sticks” on the App Store or Google Play Store. Alternatively, you may scan the QR code or find the download link on our social media bio.

The Loud Speaker app will continue to work until 23rd May 2026. After that, it will no longer be accessible, and customers will need to use the Chop\\Sticks app.

Yes! You can now make online bookings through the Chop\\Sticks app. More features will be introduced soon, so stay tuned for updates.

The last day to use the Loud Speaker app is 23rd May 2026. After this date, all services will be available on the Chop\\Sticks app.

1. Click “Forgot Password” and reset your password.
2. If you’re still unable to log in, please record a screen recording of the error.
3. Contact our Customer Support team via our official social media platforms or email customerservice@loudspeaker.my.
4. Our team will get back to you within 7 working days.

1. Refresh the app.
2. If the issue is not resolved, uninstall and reinstall the app.
3. If it is still not working, record a screen recording of the issue.
4. Contact our Customer Support team at customerservice@loudspeaker.my.
5. Our team will get back to you within 7 working days.

You can report any bugs or issues to our Customer Support team via our official social media platforms (Facebook, Instagram, TikTok, Rednote) or email customerservice@loudspeaker.my. Our team will respond within 7 working days.

You can reach our Customer Support team via our official social media platforms (Facebook, Instagram, TikTok, Rednote) or email customerservice@loudspeaker.my. Our team will respond within 7 working days.

Our Customer Support team operates Monday to Friday, 9:30 AM to 6:30 PM (excluding public holidays, public holiday eves, and replacement holidays). Replies will be provided within 7 working days.

The Chop\\Sticks app is currently available for download in Malaysia and Singapore only.

No, Loud Speaker and Mini Studio accounts are separate and not linked. If you have an existing Loud Speaker account, you will need to create a new Mini Studio account on the Chop\\Sticks app.